FAQ's
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Q- How much is shipping?
A- We Offer FREE standard shipping in the USA.
Q- How long does shipping take?
A- All orders are shipped within 1-3 business days. - Shipping: Orders will deliver within 3-7 business days.
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Q- Where is my order?
A- You can track your order using the tracking number sent to you via email. -
Q- What is my tracking number?
A: This is how you will be able to track your order. Your tracking number is sent to you via email and will be available 2-3 days after your order is placed. Please reach out if you haven’t received your tracking number 5 days after placing your order by contacting support at admin@comprayo.com. -
Q - I've lost my tracking number. What can I do?
A:Simply contact us at admin@comprayo.com with your full name and mailing address, and we will resend your tracking number. -
Q- How can I make changes to my order?
A- If you need to make changes to your order you will need to contact us within 12 hours of placing the order at admin@comprayo.com . - We Can Change:
- - Your delivery details
- Your name
- Your email
- Your phone number - Q- How can I cancel my order?
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A- You must contact us within 12 hours.
-We cannot cancel your order once it has already been shipped. -
Q - What is your return policy?
A:Please see our refund and Return Policy by clicking on this link: Refund & Returns Policy -
Q - Who do I contact if there's something wrong with my order?
A:If there's a problem with a purchase, let us know right away! Describe the issue and send any available photos to admin@comprayo.com. -
Contact us
If we still haven't managed to answer your question please feel free to contact us at admin@comprayo.com and we'll get back to you within 48hrs!
